Marigold is a collection of affiliated marketing technology service providers. In addition to the sub-processing described below, other Marigold affiliates may act as sub-processors for the purpose of providing the services. To view the sub-processors applicable to the product you’ve ordered, select the appropriate product from the menu below. If you’re unsure or need more information on the sub-processors, please contact privacy@meetmarigold.com.
Slack (50 Fremont Street, San Francisco, CA 94105 United States)
Personal data elements required to resolve Customer support requests
Direct messaging platform
Zendesk, Inc. (989 Market Street, San Francisco, California 94103)
Personal data elements required to submit and resolve Customer support requests
Mobile number, personal data utilized in message contents
France and all locations not covered by OpenMarket
Mobile number, personal data utilized in message contents
EU, US, and Worldwide for message delivery
Mobile number, personal data utilized in message contents
P.I. Softek Ltd. (C-56A/28, Sector-62, Noida 201301, India)
Personal data elements required to submit and resolve Customer support requests
USA, France and Australia message delivery
Mobile number, personal data utilized in message contents
Slack (50 Fremont Street, San Francisco, CA, 94105 United States)
Personal data elements required to resolve Customer support requests
Amazon Web Services (P.O.Box 81226, Seattle, WA 98108 US)
Primary Backups & Disaster Recovery
All personal data types, as defined by Customer
IPStack (Apilayer Data Products GmbH c/o FIDESTA Wirtschaftsprüfung Steuerberatung GmbH Oppolzergasse 6/1/4 1010 Wien, Austria)
Geolocation for Health Check service
Google Workspace (1600 Amphitheatre Parkway, Mountain View, California 94043)
Communication and Document Storage
Personal data elements required to resolve Customer support requests
Amazon Web Services (P.O.Box 81226, Seattle, WA 98108 US)
UK, USA, Germany, Canada, Australia
Vuture hosting environment for the Services
All personal data types, as defined by Customer
Zendesk, Inc. (989 Market Street, San Francisco, California 94103)
Personal data elements required to submit and resolve Customer support requests
Support ticket management system
Tableau (Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, California, 94105, U.S.A.)
All personal data types, as defined by Customer
Data visualization within Sailthru’s software
Snowflake Inc. (Suite 3A, 106 East Babcock Street, Bozeman, Montana 59715)
All personal data types, as defined by Customer
Cloud data platform provider
1Password (4711 Yonge Street, Toronto, M2N 6K8)
Password Security and Management
Salesforce (Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, California, 94105)
Personal data elements required to submit and resolve Customer support requests
Support ticket management system
RedisLabs (700 E El Camino Real, #250, Mountain View, CA 94041)
All personal data types, as defined by Customer
Cloud services provider for the Shopify Integration
Mongo DB, Inc. (1633 Broadway, 38th Floor, New York, NY 10019 United States)
All personal data types, as defined by Customer
Database licensing and support provider
Persistent Systems Limited (Bhageerath 402E Senapati Bapat Road Pune Maharashtra 411 016 India)
Personal data necessary to maintain and develop the services
Staff Augmentation and IT professional services
GreenArrow (23801 Euclid St., Schneider, IN 46376)
User details to access GreenArrow services
Email deliverability consultation as an add-on service
Heroku (Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, California 94105, U.S.A.)
All personal data types, as defined by Customer
Cloud services provider for the Shopify Integration
Google Workspace (1600 Amphitheatre Parkway, Mountain View, California 94043)
Personal data elements required to resolve Customer support requests
Email communication, calendar, and online document storage
Databricks (160 Spear St., Ste 1300, San Francisco, California 94105)
All personal data types, as defined by Customer
Cloud data platform provider
AuthO, Inc. (10800 NE 8th Street, Suite 700, Bellevue, WA 98004, U.S.A.)
Account login credentials
Account user authentication
SLM Solutions LLC (1202 Stratford Commons, Decatur GA 30033)
Staff augmentation for additional support services
Personal data elements required to submit and resolve Customer support request
Atlassian (350 Bush Street, Floor 13, San Francisco, CA 94104)
Personal data elements required to resolve Customer support requests
Project management system
Amazon Web Services (P.O.Box 81226, Seattle, WA 98108 US)
All personal data types, as defined by Customer
Google Workspace (1600 Amphitheatre Parkway,
Mountain View, California 94043
Internal communication / collaboration
Personal data elements required to resolve Customer support requests
Slack (50 Fremont Street, San Francisco, CA, 94105 United States)
Internal communication / collaboration
Personal data elements required to resolve Customer support requests
Google Workspace (1600 Amphitheatre Parkway, Mountain View, California 94043)
Internal communication / collaboration and large file transfer
Personal data elements required to resolve Customer support requests
ExaVault (Action Verb LLC 222 S. Mill Ave, Suite 800, Tempe, Arizona 85281)
Personal data elements required to submit and resolve Customer support requests
Salesforce (Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, California, 94105, U.S.A.)
Personal data elements required to submit and resolve Customer support requests
Litmus (675 Massachusetts Avenue, 11th Floor, Cambridge, Massachusetts 02139)
Personal data elements required to resolve Customer support requests
Twilio (101 Spear St, Ste 500, San Francisco, CA 94105)
Phone number, IP address, device attributes
Campaign Monitor by Marigold
Bee Plugin (450 Townsend Street, San Francisco, CA 94107)
United States, European Union
Provides email campaign building functionality for Emma services
Personal data input as text in email campaigns
Atlassian (350 Bush Street, Floor 13 San Francisco, CA 94104)
Ticketing / productivity suite
Personal data elements required to resolve Customer support requests
Amazon Web Services (P.O.Box 81226, Seattle WA 98108 US)
All personal data types, as defined by Customer
TalkDesk (201 Spear Street, Suite 1100, San Francisco, CA 94105)
Support ticketing software
Personal data elements required to submit and resolve Customer support requests
Campaign Monitor by Marigold
Stripe (354 Oyster Point Blvd South, San Francisco, California 94080)
Campaign Monitor by Marigold
SLM Solutions LLC (1202 Stratford Commons, Decatur GA 30033)
Staff augmentation for additional support services
Personal data elements required to submit and resolve Customer support request
Campaign Monitor by Marigold
Slack (50 Fremont Street San Francisco, CA, 94105 United States)
Internal communication/collaboration
Personal data elements required to resolve Customer support requests
Campaign Monitor by Marigold
Salesforce (Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, California, 94105, U.S.A.)
Customer support case tracking
Personal data elements required to submit and resolve Customer support requests
Campaign Monitor by Marigold
Campaign Monitor by Marigold
Litmus (675 Massachusetts Avenue, 11th Floor Cambridge, Massachusetts 02139)
Personal data elements required to submit and resolve Customer support requests
Campaign Monitor by Marigold
Google Workspace (1600 Amphitheatre Parkway Mountain View, California 94043)
Internal communication/collaboration
Personal data elements required to resolve Customer support requests
Campaign Monitor by Marigold
Bitly (DPT 5006 601 W 26th St, 3rd Floor, STE 357 New York, NY 10010)
Link shortener for SMS services
Personal data encoded in links
Campaign Monitor by Marigold
Any personal data synced between the Services and Salesforce
Campaign Monitor by Marigold
Atlassian (350 Bush Street, Floor 13, San Francisco, CA 94104)
Ticketing and productivity suite
Personal data elements required to resolve Customer support requests
Campaign Monitor by Marigold
Zendesk, Inc. (989 Market Street, San Francisco, California 94103)
Personal data elements required to submit and resolve Customer support requests
Amazon Web Services (P.O.Box 81226 Seattle WA 98108 US)
Hosting provider for Campaign Monitor services, including SMS services
All personal data types, as defined by Customer
Campaign Monitor by Marigold
Slack (50 Fremont Street, San Francisco, CA, 94105 United States)
Internal communication / collaboration
Personal data elements required to resolve Customer support requests
Amazon Web Services (P.O.Box 81226, Seattle, WA 98108 US)
Hosting provider for Campaign Monitor services, including SMS services
All personal data types, as defined by Customer
iScale Solutions, Inc. (7th Floor, Salustiana D. Ty Tower, 104 Paseo De Roxas, Makati City, 1200 Philippines)
All personal data types, as defined by Customer
Marigold Loyalty (formerly Cheetah Loyalty)
Cheetah Marketing Technology Malaysia SDN BHD (Level 8, Symphony House, Pusat Dagangan Dana 1, Jalan PJU 1A/46, 47301 Petaling Jaya, Selangor Darul Ehsan)
All personal data types, as defined by Customer
Marigold Loyalty (formerly Cheetah Loyalty)
Cheetah Technology Marketing Services Costa Rica S.A. (whilaza Roble, Edificio El Portico 3rd Floor, San Jose, Costa Rica)
All personal data types, as defined by Customer
Marigold Loyalty (formerly Cheetah Loyalty)
Cheetah Digital, Inc. (222 Broadway, 17th Floor, New York, NY 10006)
All personal data types, as defined by Customer
Marigold Loyalty (formerly Cheetah Loyalty)
EU, US, and Worldwide for message delivery
SMS Service Provider (Loyalty only)
Mobile number, personal data utilized in message contents
Marigold Loyalty (formerly Cheetah Loyalty)
Salesforce (Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, California 94105 U.S.A.)
Customer support case tracking
Personal data elements required to submit and resolve Customer support requests
Marigold Loyalty (formerly Cheetah Loyalty)
USA, France and Australia message delivery
Mobile number, personal data utilized in message contents
Marigold Loyalty (formerly Cheetah Loyalty)
Slack (50 Fremont Street, San Francisco, CA, 94105 United States)
Internal communication and collaboration
Personal data elements required to resolve Customer support requests
Marigold Loyalty (formerly Cheetah Loyalty)
P.I. Softek (C-56A/28, Sector-62, Noida 201301, INDIA)
Personal data elements required to submit and resolve Customer support requests
Marigold Loyalty (formerly Cheetah Loyalty)
Luzmo NV (Tiensevest 102 bus 201, 3000 Leuven, Belgium)
EU (for EEA customers) or US (for non-EEA customers)
Business intelligence tool and loyalty program analytics
All personal data types, as defined by Customer
Marigold Loyalty (formerly Cheetah Loyalty)
Google Workspace (1600 Amphitheatre Parkway, Mountain View, California 94043)
Internal communication/ collaboration
Personal data elements required to resolve Customer support requests
Marigold Loyalty (formerly Cheetah Loyalty)
Amazon Web Services, Inc. (410 Terry Avenue North, Seattle, WA 98109-5210)
US, Germany, Japan, Australia
Primary hosting of EDP and Loyalty services
All personal data types, as defined by Customer
Marigold Loyalty (formerly Cheetah Loyalty)
Airbyte, Inc. (2261 Market Street #4381, San Francisco CA 94114 United States)
Cloud software integration platform
All personal data types, as defined by Customer
Marigold Loyalty (formerly Cheetah Loyalty)
Cheetah Marketing Technology Malaysia SDN BHD.
Providing the services
Technical support
All personal data types, as defined by Customer
Marigold Grow (formerly Cheetah Experiences)
Salesforce (Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, California 94105, U.S.A.)
Personal data elements required to submit and resolve Customer support requests
Marigold Grow (formerly Cheetah Experiences)
Cheetah Technology Marketing Services Costa Rica, S.A.
Providing the services
Technical support
All personal data types, as defined by Customer
Marigold Grow (formerly Cheetah Experiences)
Providing the services
Technical support
All personal data types, as defined by Customer
Marigold Grow (formerly Cheetah Experiences)
Zayo, a subsidiary of Databank
Primary data hosting environment
All personal data types, as defined by Customer
Marigold Grow (formerly Cheetah Experiences)
Zebrafish Labs, Inc. (Imgix)
Image Rendering & Delivery
IP address, device attributes
Marigold Grow (formerly Cheetah Experiences)
Slack (50 Fremont Street, San Francisco, CA 94105 United States)
Internal Communication and Collaboration
Personal data elements required to resolve Customer support requests
Marigold Grow (formerly Cheetah Experiences)
Video Rendering & Delivery
IP address, device attributes
Marigold Grow (formerly Cheetah Experiences)
Mailgun Technologies, Inc. (112 E Pecan St. #1135, San Antonio, TX 78205, United States)
Email Delivery, optional and only when enabled. Transactional email service to confirm entry to a campaign, to inform users when their UGC submissions are published and similar notifications.
Email, IP address, transactional email content
Marigold Grow (formerly Cheetah Experiences)
Gyron Internet Ltd, a subsidiary of NTT
Primary data hosting environment
All personal data types, as defined by Customer
Marigold Grow (formerly Cheetah Experiences)
Google Workspace (1600 Amphitheatre Parkway, Mountain View, California 94043)
Internal Communication and Collaboration
Personal data elements required to resolve Customer support requests
Marigold Grow (formerly Cheetah Experiences)
Google Cloud Platform (1600 Amphitheatre Pkwy, Mountain View, CA 94043, United States)
Image Storage: United Kingdom
Disaster Recovery: Belgium, United States
Cloud hosting provider. Components of the production, back-up and disaster recovery environments are hosted on GCP infrastructure.
All personal data types, as defined by Customer
Marigold Grow (formerly Cheetah Experiences)
IP address, device attributes
Marigold Grow (formerly Cheetah Experiences)
Image Rendering & Delivery
IP address, device attributes
Marigold Grow (formerly Cheetah Experiences)
Amazon Web Services (Cloud hosting provider) (P.O.Box 81226, Seattle, WA 98108 US)
Cloud hosting provider. Components of the production, back-up and disaster recovery environments are hosted on AWS infrastructure.
All personal data types, as defined by Customer
Marigold Grow (formerly Cheetah Experiences)
Liveclicker, Inc. (11 Lea Ave, Nashville, TN 37210)
EU (for EEA customers) or US (for non-EEA customers)
Dynamic content functionality within the services
Email, IP address, device attributes, and other custom field personal data necessary to deliver dynamic content
Personal data elements required to resolve Customer support requests
YELO, Inc. (532 Page Street, Stoughton, MA)
Staff augmentation for product development
All personal data types, as defined by Customer
SoMobile SAS (112 Avenue de Paris, 94306 Vincennes, France)
Phone number, IP address, device attributes
Google Cloud Platform (Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland)
Audience recommendation based on an automated decision-making process for Smart Content and Send Time Optimization
All personal data types, as defined by Customer
Plotprojects (Amstelboulevard 184, 1096HM Amsterdam, The Netherlands)
Kaleyra S.p.A (Via Teodosio 65 Milano (MI) Italia)
Phone number, IP address, device attributes
Microsoft Corporation – Azure (Atrium Building Block B, Carmenhall Road, Sandyford Industrial Estate, Dublin 18, Ireland)
All personal data types, as defined by Customer
Dynmark International Ltd. (Trading as dotDigital) (Westmoreland House 80-86, Bath Road, Cheltenham, GL53 7JT England)
Phone number, IP address, device attributes
Cumul.io (Tiensevest 102 bus 201, 3000 Leuven, Belgium)
Hosting for Selligent Data Studio
All personal data types, as defined by Customer
CM Telecom Belgium NV (Fabrieksstraat 61 1930 Zaventem Belgium)
Phone number, IP address, device attributes
Amazon Web Services (P.O.Box 81226, Seattle, WA 98108 US)
Germany/EEA/United States
All personal data types, as defined by Customer
Airbyte, Inc. (2261 Market Street #4381, San Francisco CA 94114 United States)
Cloud software integration platform
All personal data types, as defined by Customer
Amazon Web Services (P.O.Box 81226, Seattle, WA 98108 US)
All personal data types, as defined by Customer
Cheetah Digital by Marigold
Cheetah Technology Marketing Services Costa Rica, S.A.
Providing the services
Technical support
All personal data types, as defined by Customer
Cheetah Digital by Marigold
Accenture NV (Picardstraat 11, 1000 Brussels, Belgium)
SMC/CPG infrastructure hosting
All personal data types, as defined by Customer
Cheetah Marketing Technology Malaysia SDN BHD.
Providing the services
Technical support
All personal data types, as defined by Customer
Cheetah Digital by Marigold
Providing the services
Technical support
All personal data types, as defined by Customer
Cheetah Digital by Marigold
YELO, Inc. (532 Page Street, Stoughton, MA)
Staff augmentation for product development
All personal data types, as defined by Customer
Cheetah Digital by Marigold
