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Optimove

Recognized as a 'Leader' on Forrester's Wave for Cross Channel Campaign Management (2021)

Categories
CRM, Lifecycle marketing, Personalization, Reporting & Analytics
Resources
Integration

Developed by: Erik Holt

Support Email: [email protected]

About Optimove

Optimove is the First Customer-Led Marketing Platform. Optimove empowers marketers to drive measurable growth by planning, orchestrating, and optimizing marketing programs that start with the customer instead of a campaign or product.

Optimove is the only customer-led marketing platform powered by the combination of:

•Rich historical, real-time, and predictive customer data

•AI-led multichannel journey orchestration, and;

•Statistically credible multitouch attribution of every marketing action.

Optimove is used by hundreds of leading brands of all sizes, including Staples, BetMGM, PapaJohn's and more. Optimove employs over 430 people in its New York, London and Tel Aviv offices.

Optimove and Marigold

By combining Optimove’s realtime customer data platform and multichannel orchestration engine with Campaign Monitor’s email capabilities, you will ensure that each customer has the most personalized experience while interacting with your brand.

The combination will allow you to create highly granular custom segments based on how your users interact with your brand. Within Optimove you will gain access to always-up-to-date, unified customer profiles that combine historical email campaign data from Campaign Monitor with data from your CRM, service cloud, data warehouse, POS and more.

Ensure that all your marketing channels are in sync, by sending Campaign Monitor emails with Optimove’s smart orchestration capabilities. For example, you can combine emails with other channels – such as push notifications, website personalization, digital advertising and even direct mail – to present customers with a fully aligned, personalized experience across all touchpoints.

Use Optimove’s prioritization and exclusion mechanisms and self-optimizing algorithms to ensure that each individual customer only receives the most relevant communications. For example, ensure that each individual customer within a segment receives the most appropriate treatment with Optimove’s self-optimizing A/B/n campaigns.