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Loyalty is evolving: How to earn lasting consumer loyalty in a changing market

29 Aug 2025
The Forrester Loyalty Platforms Landscape report explores how brands are meeting challenges, the market dynamics shaping loyalty technology, and what to look for when evaluating partners.
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How American Airlines uses zero-party data to deliver deeper personalization and build lasting loyalty

30 Sep 2025
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5 loyalty mistakes retail marketers make and what to do instead

30 Sep 2025
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Beyond Points: Using gamification to transform the QSR experience

16 Sep 2025
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QSR

How Chicken Salad Chick grew active loyalty membership 5x in just six months

With a fast-growing national footprint and strong community ties, Chicken Salad Chick needed a loyalty experience as friendly, and scalable, as their brand.

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